Demand for NDIS services is skyrocketing, fast outpacing the supply of people who can provide them. While the disability services industry is brimming with hard-working, dedicated individuals — there simply isn’t enough of them to go around. And recruiting within this existing talent pool doesn’t support growth within the industry at large, because it requires poaching staff from other service providers.
A study from NDS reported that in 2020, more than three-quarters (79%) of disability organisations received requests for support they were unable to provide. Some estimates predict the disability workforce will need to double in size within the next three years just to keep pace with the increasing demand.
If the talent pool isn’t growing fast enough, how can service organisations build (and keep) high quality teams that can meet demand? To address this question, we surveyed frontline support workers and spoke to three industry experts on the subject. This guide is for executives at disability support organisations who want to better understand, attract and retain a world-class disability support workforce.
In this report you’ll discover:
- Fresh insights from support workers on the frontline
- Creative tactics for recruiting ‘outside the box’
- Why communication is critical to creating a supportive workplace environment
- Advice on how to create a strong internal culture that keeps staff engaged