Reimagine human services

Be the business you know you can be with the only connected service delivery platform that puts your customer at the heart of everything you do.

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All-in-one operating system

Deliver consumer-directed care at scale with a connected customer management system and customer app.

Maximise the potential of your workforce with smart rostering tools and an app for frontline staff.

Automate repetitive tasks and get paid faster with workflows that connect every part of your service delivery.

Nothing is as human as human services

Every human is unique. And their goals, needs and more evolve all the time.

Purpose-built for human services organisations, GoodHuman puts customers at the centre of every workflow so invoices automatically reflect the reality of your service delivery. Even when things change.

Boost business efficiency

Be the business you want to be

Make better decisions, with real-time data from a single source of truth that gives you visibility across your entire business.

Connected workflows link customer records, services, bookings, rosters, invoicing and compliance, so you can eliminate unnecessary admin through automation and stop double-handling data.

Focus on your customer

Improve your service quality

Give your customers the experience they deserve with rostering tools that help you to easily match their needs and wants with employee skills and availability.

Help your frontline team to deliver the best possible support, with connected customer relationship management tools that ensure customer records are up-to-date and can be easily accessed and edited by your team wherever they are.

Purpose-built tools for human services

With smart rostering that calculates support ratios, group services tools, support coordination and more, GoodHuman has been designed to remove the friction between people who want support and those who provide it.

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Don’t let work get in the way of the job

Empower your frontline and office teams to work smarter, not harder. Eliminate mundane and manual tasks, so people can invest more effort focussing on what actually impacts customer outcomes.

With real-time visibility over their workday, frontline staff can check-in and out of bookings, review care information, submit customer notes, log travel and more.

Delightful technology

At the end of the day, people need simple tools to get things done.

GoodHuman’s NDIS software has been designed so that it’s easy for anyone to connect to what they need to do their best work. Even for people who hate technology.

Tools that make life easier

Watch a 2-minute demo to explore the GoodHuman platform.

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Open and flexible API



Data encryption & compliance

Identity and permissions

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Custom pricing

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Customer stories

‘From half a day to a 3-minute process’

WISE Employment introduced GoodHuman to reduce the administrative burden for their teams and achieve impact more efficiently.

“We partnered with GoodHuman to embark on a journey to achieve our strategic vision and most importantly to scale.”

Leesa Miller
Chief Financial Officer
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Do more good

Unlock opportunities to deliver more services to more people. Maximise workforce utilisation, understand customer funding and create new service offerings. Speak to the GoodHuman team today about how you can transform your operations and grow your business.

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Open for business

Leverage the full power of working from a single operating system by integrating your existing software with the GoodHuman platform. GoodHuman’s open and flexible API makes it easy to connect your HR, Payroll, Finance and/or CRM systems or transfer existing data.


Support for everyone in your team

Easily get your business up and running with a structured onboarding program, customised for your business. GoodHuman will be with you every step of the way with access to a comprehensive Help Centre and our friendly, Melbourne-based support team.

Imagine the world working the way it should

Since 2018 GoodHuman has been reimagining what it means to deliver human services. By harnessing the good that already exists in the world and removing friction, GoodHuman creates a better bridge between people who want and need support services and the people and organisations who make them available.

The GoodHuman team is driven by a vision of a future where universal support is a cornerstone of the human experience.

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