All-in-one NDIS software

Cut your admin time from days to minutes with a centralised platform for NDIS support.

Deliver personalised services, streamline everyday tasks, and free up more time for what matters most – genuine connections and better care. Our software is built for NDIS providers, linking customer information across every workflow, from funding and service agreements to all the wonderfully human details that make a big difference.

Designed for the NDIS

NDIS Billing

Automate tedious manual invoicing and get paid faster with workflows that automate your NDIS billing in minutes.

NDIS Rostering

Maximise the potential of your workforce with smart rostering tools and an app for your frontline support workers.

NDIS CRM

Deliver client care at scale with an NDIS client management system that gives frontline workers access to the information they need to provide great support.

NDIS Compliance

Make your business audit-proof with technology that ensures every process meets NDIA regulations.

NDIS Billing

Invoicing done in minutes

Save time with automated invoicing that calculates line items based on real-time bookings data.

The NDIS pricing arrangements and limits is built-in to the GoodHuman billing engine, so you don’t have to worry about keeping track of every update.

Built-in NDIS price guide

NDIS Rostering

Find the perfect match

Give NDIS participants the experience they deserve with rostering software that helps you to easily match their wants and needs with your support workers’ skills and availability.

Recurring rosters and advanced warning notifications mean you can focus on the tasks that truly need your attention — and let automation handle the rest.

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NDIS CRM

Seamless client management

Unite your disability support workforce, administration, and customers together on a centralised platform to deliver better support on the NDIS.

GoodHuman’s CRM ensures client records are up-to-date, easily accessed by your team and information is shared across every workflow.

Manage customer records

NDIS Compliance

Audit-proof your business

GoodHuman links customer records, services, bookings, rosters and invoicing — with the customer at the centre of it all.

Stop double-handling data, eliminate unnecessary admin and be confident that you’re NDIS compliant and audit-proof at all times.

Compliance on GoodHuman
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Digital service agreements

Rostering

Open and flexible API

CRM

Data encryption & compliance

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NDIS pricing built-in

NDIS plan management

Incident reporting

Manage NDIS group services seamlessly

Streamline repetitive tasks like session management, compliance, rostering, invoicing and claims with the purpose-built group services feature on our NDIS software for providers.

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customer STORY

‘GoodHuman is a breath of fresh air’

"GoodHuman provides room to personalise and refine our service delivery methods. It allows us to automate a large chunk of administration tasks, which ultimately releases our frontline teams to enhance our customer experiences across our range of services."

Paul Vaccaro

Innovation & Development Manager

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customer STORY

‘From half a day to a 3-minute process’

WISE Employment introduced GoodHuman to reduce the administrative burden for their teams and achieve impact more efficiently.

“We partnered with GoodHuman to embark on a journey to achieve our strategic vision and most importantly to scale.”

Leesa Miller

Chief Financial Officer

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What is an NDIS rostering software ?

What is NDIS software?

An NDIS software is a solution that specialises in enabling disability service providers to operate more efficiently. Disability service providers benefit from software purpose-built for the NDIS because it allows them to maintain compliance with the National Disability Insurance Scheme requirements and automate tasks that would typically be complex and time consuming. Solutions may include features such as an NDIS CRM, disability workforce management, NDIS case note management, rostering schedulers and reporting on client care plans.

How to choose an NDIS software?

It’s important to plan ahead and choose a software that will scale with your business over the next 5-10 years. Identify all the inefficient processes in your business, as there may be an opportunity to solve multiple inefficiencies with a single solution. Some important functionality include:

  • Built-in NDIS price guides
  • Automated NDIS billing
  • Real-time NDIS budget tracking
  • Workforce rostering
  • NDIS compliance management
  • CRM for client case notes

What are the benefits of using an NDIS management software?

Disability support providers can overcome many of the inefficiencies in their day-to-day operations. In particular, NDIS management software helps teams save time on processes that affect NDIS compliance such as rostering, billing, service agreements, quotes, care information and incident reporting.

What functionality does an NDIS provider need to operate effectively?

Disability service providers often find themselves bringing together an expensive suite of applications to operate; a Client Management System for record-keeping, a CRM for communications, payroll and finance systems for invoicing, and rostering and time attendance software for workforce management. The best NDIS software incorporates all of these functions natively, offering a single source of truth for the support provider.

What is an NDIS CRM?

An NDIS CRM gives disability service providers a single source of truth for client relationship management. GoodHuman eliminates double handling and booking and billing errors with rich and dynamic customer relationship management tools. Every single automation in GoodHuman is driven by each customer’s digital service agreement, their support needs, care information and more.

What is an NDIS rostering software?

NDIS rostering software typically helps administrators automate tasks such as filling empty shifts and managing break compliance. GoodHuman’s rostering functionality is natively connected to all other parts of your operation. Smart rostering also helps support providers be more deliberate in the way they match their workers to customers and shifts, creating better outcomes for everyone.

​​How does GoodHuman ensure NDIS compliance?

GoodHuman simplifies NDIS compliance by centralising all your essential documents and records in one easy-to-use platform. Our NDIS software includes powerful tools like streamlined incident reporting, automated reminders for expiring accreditation and pre-built pricing arrangements that are always up to date. 

Our tools build compliance into your processes to maintain up-to-date records and reduce the administrative burden during audits, keeping your focus where it matters most.

How can GoodHuman help scale my NDIS services?

From supporting small providers to powering human services enterprises, our NDIS software is built to evolve with you. Our user-friendly NDIS software transforms tedious manual tasks into efficient workflows – with clients raving about completing full-day tasks in just an hour.

But it’s not just about saving time. By automating your disability support admin, you’ll cut per-client labour costs, minimise fatigue-related errors and lift team morale with our smart NDIS CRM software. These efficiencies pave the way for scalability, with a solid foundation to grow with confidence.

How does GoodHuman handle NDIS pricing updates?

GoodHuman stays in sync with the latest pricing changes, automatically updating our NDIS software the same day they take effect. This means your new and existing bookings stay accurate, so you can go about your day with confidence.

With the most recent NDIS pricing arrangements, GoodHuman automatically identifies the right line item for each booking. Whether based on your customer’s digital service agreement, time, location or service – we’ve got you covered.

All features

Explore more features for every part of your team, from service delivery to compliance.

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Service agreements

Automation you won't see anywhere else.

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Compliance

Audit-proof your organisation with GoodHuman.

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Invoicing

Automatically generate invoices for the correct service, every time, on time.

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Customer records

Deliver customer-directed care at scale with comprehensive customer records management.

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Incident reporting

Automate the paper trail with incident workflows and get the right people to take action when it matters.

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Rostering

Simplify your rostering with a smart system that helps you to manage changes on the fly.

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