Rostering
Roster your workforce in the same place you manage your services and connect to your customers — no more double handling.
Creating and managing rosters should be as simple as possible. Our NDIS rostering software lets you do just that – simply drag and drop to organise your team of good humans. With everything in sync, your team can collaborate effortlessly, ensuring the best possible support for each person you serve. After all, each connection is an opportunity to make a real difference.
Match the best team member to every customer
Roster employees according to their skill set and deliver more personalised support. Get recommendations for the ideal team member for each customer based on the customer’s preferences, history and support needs.
- Qualifications
- Customer preferences
- Experience with the customer
- Regular availability
- Interests
- Language
Take the guesswork out of scheduling
Get reliable insights into which team members can be assigned to a shift as fortnightly availability and scheduled leave sync to GoodHuman’s NDIS rostering engine.
Team members can apply for leave and request shifts from their app.
Give your team the tools they need to do their best work
Claim expenses, capture customer notes, incident reports and more while on the move.
Tidy your timesheets by keeping accurate records of when your team starts and finishes their shifts.
Ensure details are remembered and invoicing isn’t delayed by prompting team members to complete shift notes, incidents and tag goals when they are top of mind.
Equip your team with the care information they need well ahead of every shift — including customer needs, shift notes and instructions.
Get a clear picture of your workforce capacity and utilisation by accessing up-to-date team member availability and leave requests.
Fill gaps on the fly by publishing open shifts to an eligible pool of workers based on their availability, location, experience and specialties.
Group Sessions
Streamline rostering for complex and group sessions
Be more deliberate with how you schedule your team and even improve the way you match them with your customers during complex or group sessions — creating better outcomes for everyone.
Explore group servicesThe right ratio at every hour
No more manual calculations for support ratios required per session, or even per hour. GoodHuman knows what time you are optimally staffed based on the support ratios required per hour for each customer — informed by their digital agreement and the data you set up per booking.
Don’t waste time doing repeatable tasks
Set a recurring roster and manage only by the exception — and let automation complete the rest!
Activity groups
Run a day program with multiple activities and classes? Assign team members and customers to activity groups so they know what they are doing and where to be!
FAQs
What is NDIS software?
An NDIS software is a solution that specialises in enabling disability service providers to operate more efficiently. Disability service providers benefit from software purpose-built for the NDIS because it allows them to maintain compliance with the National Disability Insurance Scheme requirements and automate tasks that would typically be complex and time consuming. Solutions may include features such as an NDIS CRM, disability workforce management, NDIS case note management, rostering schedulers and reporting on client care plans.
How to choose an NDIS software?
It’s important to plan ahead and choose a software that will scale with your business over the next 5-10 years. Identify all the inefficient processes in your business, as there may be an opportunity to solve multiple inefficiencies with a single solution. Some important functionality include:
- Built-in NDIS price guides
- Automated billing
- Real-time NDIS budget tracking
- Workforce rostering
- NDIS compliance management
- CRM for client case notes
What are the benefits of using an NDIS management software?
Disability support providers can overcome many of the inefficiencies in their day-to-day operations. In particular, NDIS management software helps teams save time on processes that affect NDIS compliance such as rostering, billing, service agreements, quotes, care information and incident reporting.
What functionality does an NDIS provider need to operate effectively?
Disability service providers often find themselves bringing together an expensive suite of applications to operate; a Client Management System for record-keeping, a CRM for communications, payroll and finance systems for invoicing, and rostering and time attendance software for workforce management. The best NDIS software incorporates all of these functions natively.
What is an NDIS CRM?
An NDIS CRM gives disability service providers a single source of truth for client relationship management. GoodHuman eliminates double handling and booking and billing errors with rich and dynamic customer relationship management tools. Every single automation in GoodHuman is driven by each customer’s digital service agreement, their support needs, care information and more.
NDIS rostering software typically helps administrators automate tasks such as filling empty shifts and managing break compliance. GoodHuman’s rostering functionality is natively connected to all other parts of your operation which means that scheduling is linked to your staff costs within the NDIS price guide and the Social, Community, Home Care and Disability Services Industry Award (SCHADS) award. Smart rostering also helps support providers be more deliberate in the way they match their workers to customers and shifts, creating better outcomes for everyone.
What is NDIS rostering software?
Rostering software is your go-to tool for automated schedules that work for everyone. It helps you roster your fellow good humans while keeping wage costs, availability, and compliance rules in check. Key features include team-wide accessibility, a user-friendly interface, integrated payroll, and a handy rostering app that lets the team stay connected wherever they are.
How does skill matching work?
Our NDIS rostering software plays to the strengths of your team of good humans. It suggests the perfect match for each customer by considering their preferences, history, and support needs – ensuring your clients get the care and connection they deserve.
Can team members manage their availability through the platform?
Absolutely! Team members can easily request shifts and apply for leave directly through their app. GoodHuman’s rostering engine syncs with their availability and leave schedules, giving you clear, reliable insights to assign the right person.
How does GoodHuman support team communication?
We think the best work happens when everyone’s on the same page. Our NDIS support coordination software makes it easy for your team to access everything they need for each shift – customer info, notes, and instructions. With simple reminders to log shift notes, incidents, and goals, they can stay on top of everything, right from the app.
Can I set recurring rosters?
Yes! Set up a recurring roster and let automation handle the rest, so you only need to manage the exceptions that need a human touch.
Why choose GoodHuman’s rostering software?
Our easy-to-use rostering software for disability services helps you create efficient rosters in just a few clicks, avoiding double bookings and cutting down on admin work. Whether you need rostering software for group services or aged care, see the full picture of upcoming shifts and employee availability, saving you time and reducing scheduling costs.
