Team insights

Get a heads up on how your business is tracking (without needing to go into excel ever again).

BILLABLE HOURS

See how your team is tracking towards KPIs

Track the money-in against money-out of your support coordination services to bring customers and workforce insights together.

Support coordination
REAL-TIME DATA

Get actionable insights when it matters

See in real-time if you’re hitting your targets and make adjustments responsively.

EXPORT REPORTS

Connect to your analytics software

Access your data and connect into any analytics software, like Tableu, PowerBi or Microsoft Dynamics to build comprehensive reports based on your business insights.

Get into the nitty gritty of team insights

Screenshot of Team Insights table interface showing hours, billed hours, non billed hours and utilisation.
Dollar Sign illustration

Billed vs non-billed hours

Set typical hours for casual, contract and full time employees.

Paper plane illustration

Real-time data

Utilisation projections update the second hours are recorded from a case note or shift.

Gameplan illustration

Plan ahead

Get a sense of your forecast and 
make adjustments to your workforce planning as needed.

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All features

Explore more features for every part of your team, from service delivery to compliance.

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Service agreements

Automation you won't see anywhere else.

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Compliance

Audit-proof your organisation with GoodHuman.

Explore
Invoicing

Automatically generate invoices for the correct service, every time, on time.

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Customer records

Deliver customer-directed care at scale with comprehensive customer records management.

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Incident reporting

Automate the paper trail with incident workflows and get the right people to take action when it matters.

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Rostering

Simplify your rostering with a smart system that helps you to manage changes on the fly.

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