Make NDIS support services a more human experience

GoodHuman removes the friction in the way of running disability services, so your team can focus on providing the support your customers deserve.

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All-in-one NDIS software for disability services

Purpose-built for NDIS

Respond to the unique and evolving needs of your customers with technology that is purpose-built for NDIS and designed with customers at the centre of every workflow.

Customer management

Deliver consumer-directed care at scale with a connected NDIS client management system and customer app.

Workforce management

Maximise the potential of your workforce with smart rostering tools and an app for your frontline support workers.

Billings & invoice management

Automate repetitive tasks, be NDIA compliant, and get paid faster with workflows that connect every part of your service delivery.

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Boost business efficiency

Be the NDIS organisation you want to be

Make better decisions, with real-time data from a single source of truth that gives you visibility across your entire disability support organisation.

Connected workflows link customer records, services, bookings, rosters, invoicing and compliance, so you can eliminate unnecessary admin through automation and stop double-handling data.

Improve service quality

Put your customers at the heart

Give NDIS participants the experience they deserve with booking and rostering software that help you to easily match their wants and needs with your support workers’ skills and availability.

Help frontline workers deliver the best possible support, with connected customer relationship management tools that ensure customer records are up-to-date and can be easily accessed and edited by your team — wherever they are.

The only NDIS software you need

Watch the 2-min GoodHuman platform demo to explore our CRM, bookings, rostering and billing solutions for disability care management.

Built-in NDIS Pricing Arrangements and Limits

Group and 1:1 services

Incident reporting and workflows

Digital service agreements

NDIS API Integration

Smart rostering

Plan management

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Group, centre-based and employment NDIS services

Streamline repetitive tasks like session management, compliance, rostering, invoicing and claims with the purpose-built group services feature on GoodHuman.

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Don’t let work get in the way of the job

Empower your frontline and office teams to work smarter, not harder. GoodHuman NDIS software eliminates mundane and manual tasks, so people can invest more effort on customer outcomes.

With real-time visibility over their workday, frontline staff can check-in and out of bookings, review care information, submit customer notes, log travel and more.

Delightful technology

At the end of the day, people need simple tools to get things done.

GoodHuman has been designed so that it’s easy for anyone to connect to what they need to do their best work. Even for people who hate technology.

Photograph of Leesa from WISE Employment smiling

WISE Employment logo
‘From half a day to a 3-minute process’

WISE Employment automates their NDIS admin workload with GoodHuman.

“Automating the NDIS price guide has had a significant impact. Moving to GoodHuman had so much added benefit and ticked so many boxes compared to going it alone.”

Leesa Miller, Chief Financial Officer
WISE Employment

Customer stories

Do more good

Unlock opportunities to deliver more services to more people. Speak to the GoodHuman team today about how you can transform your operations and grow your business.

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Integrations

Open for business

Leverage the full power of working from a single operating system by integrating your existing software with the GoodHuman platform. It’s easy to connect your HR, payroll, finance and/or CRM systems or transfer existing data with our open and flexible API.

Implementation

Support for everyone in your team

Get your support organisation up and running with a structured onboarding program, customised for your business. GoodHuman will be with you every step of the way access to a comprehensive Help Centre and our friendly, Melbourne-based support team.

Imagine the world working the way it should

Since 2018 GoodHuman has been reimagining what it means to deliver human services. By harnessing the good that already exists in the world and removing friction, GoodHuman creates a better bridge between people who want and need support services and the people and organisations who make them available.

Our team is driven by a vision of a future where universal support is a cornerstone of the human experience.

Our vision

Stay up-to-date...

Smart Rostering and the NDIS: How To Unlock the Full Potential of Your Workforce

Learn how smart rostering can help you to grow your capacity, team happiness and improve outcomes for all.

How Disability Support Organisations Can Lead with a Culture-First Approach

Businesses all over the world attempt to create something that disability support organisations already have in spades: Humanity.

5 Important Workflows That Support Organisations Can Automate

What do automation solutions look like for service providers looking to scale and drive efficiency on the NDIS?