What is GoodHuman?
GoodHuman is a purpose-built platform for NDIS disability support organisations. As a connected operating system, GoodHuman includes customer and workforce management, rostering, timesheets, invoicing, incident reporting and digital service agreements — providing you with a single source of truth for your whole team to work from.
The connected platform includes a workspace for your organisation’s admin staff, a business app for your frontline support workers and a customer app to connect with NDIS participants.
- The workspace is a web-based solution for your admin team to manage your customers, workforce, rostering, bookings and invoicing.
- The business app is a mobile app for your frontline support workforce to manage their schedule, see customers’ support needs, check-in and out of bookings, submit customer notes, link activity to NDIS goals, claim travel costs and other expenses.
- The customer app is a mobile app for NDIS participants and legal guardians to manage their budget, track invoices, see their schedule, book services and send messages to your team.
Who is the team behind GoodHuman?
GoodHuman was founded in 2018 by Jonathan Murray who wanted a better way to help his family discover and book trusted support services from their local community. From day one, GoodHuman has worked with incredible disability organisations who share our vision for a more connected way to deliver support. Our Melbourne-based team has now grown to over 25 employees who all care deeply about our mission to create a platform that empowers people to connect with each other to access, provide, and celebrate great support.
When did you launch?
GoodHuman launched in early 2021 and we are now working with some of Australia’s largest and most respected disability support organisations. We work closely with our clients to co-design the experience and plan our product roadmap.