Digital service agreements
Bookings, billing and customer data is driven by digital service agreements — creating automation that you won’t see anywhere else.
Automate your billing calculation
Stop looking up line items - GoodHuman's automated billing engine selects the most accurate line item from the customer's service agreement to charge for a booking based on all conditions, reducing your billing time from hours to minutes.
Create a schedule of support
Build out accurate and comprehensive quotes by applying the relevant days and times you wish to provide a service to a customer in GoodHuman. Save time by adding transport before and after a booking, the appropriate ratio, as well as automatically charging for any non face-to-face claims.
Stay compliant with time-based alerts
Ensure you’re always up to date with your customer service agreements. GoodHuman will automatically drive warnings to alert you when a service agreement is approaching expiry, based on the number of days notice configured to your business.
Signed, sealed and delivered
Speed up the signing process with a single source of truth. Simply download a customer’s digital service agreement as a PDF, email it or print it out for signing and then mark it as signed on GoodHuman.
Keep track of every change
Breeze through audit-time with foolproof versioning history that allows anyone to make (and track!) service agreement edits on the fly.
