Audit-proof your organisation

Keep records of every incident’s lifecycle

Triage incident reports in real-time with automated workflows built around your processes so critical information gets in front of the right people to take action, and come audit time you can review the journey of every customer’s incident from incident to action and approval.

Get ahead of expirations

Never miss a beat and ensure you stay compliant with accreditations and documentation. Setting up automated alerts and reminders for when any team member's compliance document, like a Working With Children’s Check, is approaching expiry.

Account for every line item

With the latest NDIS pricing arrangements built into the system, GoodHuman automatically generates the most relevant line item to charge for every booking based on your customer’s digital service agreement and the time, location and service offered – saving you time and keeping you compliant.

Distribute notes securely

Identity and permissions based infrastructure allows you to create private notes for specific service types:

• Clinical notes
• Support coordination inter-service
• In-app and and workspace permissions