It takes incredible efficiency to deliver services on the NDIS, with the ever-changing pricing arrangements and compliance needs leaving little room for gaps or human error. So it’s no surprise that the NDS State of the Disability Sector 2020 report found that 95% of disability support organisations are actively looking at increasing their productivity over the last year to get ahead.
Finding technology that boosts productivity is a solution that is working for organisations like WISE Employment — one of Australia’s leading not-for-profit employment service providers.
“We knew that if we were going to continue on the NDIS, we needed to drastically reduce our back-of-house costs and have a steely commitment to automation. My advice to other organisations is that the right technology provides an opportunity to thrive, not just survive,” Leesa Miller, CFO at WISE Employment advocates.
This playbook taps into Leesa’s direct experience taking the lead on digital transformation at WISE Employment and shares 3 steps that executive teams in the disability sector can take today to start their journey. You’ll learn:
- Where to start with digital transformation
- How to adopt a “test and learn” mindset
- What to look for when selecting a technology vendor