Make NDIS support services a more human experience

Join leading NDIS organisations across Australia that are improving their customer experiences and streamlining their business operations with GoodHuman.

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Tools that make life easier for everyone in your ecosystem

Business app

Empower team members to check in and out of bookings, review care information, submit customer notes, log travel and more while they're on the move.

Workspace

Eliminate unnecessary admin by connecting customer records, services, bookings, rosters, invoicing and NDIS compliance on one, easy-to-use platform.

Customer app

Make it easy for your customers to manage their own personal info, as well as find, book and coordinate services with your organisation.

One connected platform

Connect the dots between your customers, frontline workers and administrators. When bookings are completed in GoodHuman, line items are automatically calculated based on the customer service agreement, the service provided, time, day, location and support level required. Imagine that… All of your NDIS compliance admin automated and invoicing taking just a matter of moments.

See how it works

At WISE Employment we believe that everyone has the right to social and economic participation in an inclusive workforce. Work is more than getting a meaningful job, it’s about establishing that sense of belonging and purpose. To partner with another purpose-driven business like GoodHuman is an absolute privilege.

Leesa Miller
CFO at WISE Employment

The Bridge is a GoodHuman disability support provider

GoodHuman provides a smart way for people with disability to connect with their support networks. It’s enabled us to more effectively communicate with our customers, putting choice and control in their hands.

Phillip Toovey
CEO, The Bridge

Group, centre-based and employment NDIS services

Streamline repetitive tasks like session management, compliance, rostering, invoicing and claims with the purpose-built group services feature on GoodHuman.

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End-to-end service management

Digital service agreements

Eliminate double handling and room for booking and billing errors with every automation in GoodHuman linking back to each customer's service agreement.

Built-in NDIS Pricing Arrangements and Limits

Stay in step with the 2021-22 NDIS Pricing Arrangements and save time with automated invoicing that calculates line items based on real-time bookings data.

Open API to integrate with existing systems

Integrate your existing HR, payroll, finance and CRM systems with GoodHuman via our open and flexible API.

Smart rostering

Fill shifts in just a few easy steps by bulk publishing to an eligible pool of workers based on their availability, location, experience and specialties.

Group bookings and SIL

Tap into tools that are designed especially for the services you provide, including centre-based, community and supported independent living services.

Plan management

Consolidate your plan management and service delivery software to boost efficiency and improve your overall customer experience.

Privacy

Identity, device and process management designed to ensure that only the right people can access information.

Data encryption & Compliance

By default all data is encrypted in transit and at rest, to safeguard your organisation. Security compliance with SOC2, SOC3, ISO 27001, PCI DSS and more.

With so many more features to explore...

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Don’t let the work get in the way of the job

GoodHuman helps you put your customers at the centre of everything you do. We exist to remove all of the friction standing in the way of good humans supporting each other, so the world can work the way it should. For Australian disability support organisations, this means less time spent on admin and more time focusing on what’s most important — delivering great support services.

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