Fill shifts on the fly
Share open slots to a pool of eligible workers based on their availability, skills and more via the GoodHuman app.
Keep your team on track
Help your team stay on top of their upcoming roster with readily available shift information and avoid no-shows.
Manage sleepovers, group sessions and shift clashes
Manage extra controls for NDIS group, complex and multi-day shifts from within the app. Staff can log sleepover disturbances, assign notes to a group of customers and view activity groups that they are assigned to within a group session.

Prepare your team before every shift
Don’t throw your team in the deep end. With access to customer care information, customer 1:1 assignments, shift notes and attachments, frontline staff are better informed to support every customer.
Capture quality data on the go
Enable staff to write notes and report incidents during or after a shift. Make forgotten progress notes a thing of the past and ensure the important details are captured at the right time.
Upload attachments and forms to complete
Guide team members to record accurate and professional data with the ability to attach digital forms and documents for completion — right down to the shift or customer level.

Keep customers and team members safe and compliant with location capture
Geolocation data shows where staff checked in and out to ensure compliance and provide proof of service delivery.
Capture accurate records of hours worked
Staff are prompted to check-in and and out so you know when and where they started and ended their shifts.
Approve timesheets as they occur
Shift hours and claims are sent straight through to every booking to be approved by the relevant manager and logged with payments.

︎ End the email chains
Allow employees to view and update their regular availability, upcoming unavailability and leave in an app-to-workspace automated workflow.
Approve unavailability
Unavailability requests made from the GoodHuman app appear in the workspace for approval.
Roster accurately
Broadcast open shifts in real-time to employees who are able to work at that time and minimise back and forth.

All features

Explore more features for every part of your team, from service delivery to compliance.

Service agreements

Automation you won't see anywhere else.